Professional distribution · Morocco
Technical support

Grow together

More than pricing: an operational advantage.

INOVEXIA / DISTRIBUTION

Prepare projects, view assigned terms and follow requests in a professional workspace. Access depends on account approval and your role.

01

Assigned prices and terms

After company approval, view only pricing assigned to your account. A reference without a validated price remains on quotation; availability requires confirmation.

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02

Projects and bills of materials

Create a bill of materials per opportunity, import CSV and retain revisions. Quantities and attachments follow the quotation request; no purchase is concluded online.

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03

Presales support

Provide context, candidate references and compatibility questions in a case. Quote the project name in the ticket to preserve context; linking is not automatic.

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04

Academy learning

Explore available Academy tracks and content. Session availability and any manufacturer qualification require verification; partner access is not certification.

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05

RMA and warranties

Open a case with reference, serial number, proof of purchase and diagnosis. Warranty or return eligibility requires confirmation, not automatic acceptance.

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06

Partner documents

Find documents available to your role and replies to your requests. Materials are offered only when available and authorised for distribution.

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Opening an account does not guarantee a discount, credit or exclusivity. Applicable terms are individually validated.

PARTNER FIELD GUIDE

From first access to a quote-ready project.

The catalogue and resources are public. The professional workspace adds your projects, conversations and assigned terms. Here is what becomes available, in which order and with which limits.

An account is not yet an approval.

Keep one application, with an email address you can access. Each step serves a different purpose.

  1. Describe your activity

    Enter professional contact details, company, city and the role matching your actual work: resale, technical work or both. Prepare the evidence requested by the form.

    Prepare my application
  2. Verify your email

    Use the received link to verify the account address. This confirms email access; it does not, by itself, unlock private prices or partner features.

  3. Follow the application review

    Under review: follow the displayed decision. If evidence needs replacing, follow the application instructions. If rejected or suspended, contact the team with context; do not create multiple accounts to restart the request.

  4. Use assigned access

    After approval, features follow the account role. Missing pricing stays “On quotation”; unconfirmed availability is not a stock promise. Document access depends on publication and profile.

    Return to my account

A precise request, an identifiable version.

A project prepares the commercial discussion. It replaces neither technical validation nor order confirmation.

  1. Describe uses and zones

    Specify location, uses, quantities, constraints and unknowns. Separate client requirements, working assumptions and points needing site verification.

    Use the preparation sheet
  2. Prepare the bill of materials

    Use exact references, required accessories and quantities by zone. Check CSV errors before import. A similar image or family name does not confirm a compatible variant.

    Prepare a usable CSV
  3. Submit the current version

    The reseller or hybrid profile requests a quotation from their project. If another edit changed its version, reload and check the lines before resubmitting. A technician can prepare a project, but that role cannot submit a quote request.

  4. Track the request reference

    The reference confirms the request was saved, not email receipt, accepted pricing or an order. Follow it in the workspace. A quote revision remains a request; purchases and acceptance are handled with the team outside the online flow.

The right material in the right place.

Projects, resources and tickets serve different needs. State the references connecting them rather than assuming automatic links.

  1. In the project

    Bill of materials, quantities, version and quotation evidence. Check each import and file status: uploading a file does not yet prove it is available after checking.

    Open my projects
  2. In documents

    Search by title or reference. Only published documents available to your role and language are offered. If the needed revision is missing, request it with the exact model and relevant version.

    Find a document
  3. In support

    Keep a question, its tests and replies in one ticket. Manually quote the project name and useful references. A support ticket is not automatically linked to a project and does not authorise an equipment return.

    Prepare a support case

INOVEXIA PARTNER

A workspace matched to your role.

After account approval and email verification. Prices remain account-specific; documents and courses also depend on content published for your profile and language.

Reseller

Prepare own projects
Available
Request a quotation
Available
Open a support ticket
Available
Create an RMA request
Not available for this role
Access Academy
Available

Technician

Prepare own projects
Available
Request a quotation
Not available for this role
Open a support ticket
Available
Create an RMA request
Available
Access Academy
Available

Hybrid profile

Prepare own projects
Available
Request a quotation
Available
Open a support ticket
Available
Create an RMA request
Available
Access Academy
Available

Prepare your project, request a quotation and decide on the proposal. Every order request requires separate Inovexia confirmation.

Role no longer matches your activity? Contact the team to review your profile. Do not share an account to work around missing access. Contact the team

Answers before you begin.

Can I prepare requirements without an approved account?

Yes: the public catalogue, guides, preparation sheets and public tools remain available. They reveal no private prices and do not automatically create a workspace project. Restricted features require approval and the appropriate role.

Does my account guarantee a discount or stock?

No. Terms are individually assigned. A reference without validated pricing remains on quotation; quantities, lead times, options and applicable terms require commercial confirmation.

What if the quotation email does not arrive?

Check workspace requests first. If a reference exists, retain it and contact the team rather than creating duplicate requests. Email notification is separate from saving the case.

Can I place an order on the platform?

No: the Inovexia flow prepares and requests quotations. Purchases and order acceptance are handled directly with the team. Existing order history may remain visible according to access rights; it does not enable new online orders.

INOVEXIA PARTNER

Add our expertise to your team.

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